Customer reviews and feedback play a key role in purchase decisions. Now’s the time to take action.
Before purchasing, 85% of consumers check customer reviews. Testimonials enhance trust in your brand.
Social proof is essential in product comparison and heavily influences a buyer’s decision to work with you or purchase your solution.
When shared at the right point in the sales cycle, reviews can reduce decision-making time by up to 30%.
Step by step, discover best practices to engage your users, customers, or ambassadors in sharing their feedback.
Mobilize
Communication and activation campaigns to ask customers for their best feedback.
Scheduled follow-ups to ensure participation rates above 15% of your base.
Showcase
Website widget that displays your customers’ testimonials on your pages in just minutes.
Visuals and links to easily share testimonials in brochures, emails, and other materials.
Magma’s review system increased customer engagement fivefold. Previously, all feedback collection was manual and time-consuming.
The collected reviews are also used to share valuable insights with product and service teams for continuous improvement.
Discover the features that will help you consistently engage your best ambassadors and boost performance.
Discover the features that will help you consistently engage your best ambassadors and boost performance.
Maximize your social presence by activating influencers to create and share content with their audience.
Mobilize as many people as possible at your events—from potential speakers to regular participants—and boost your registration rates.
Launch your affiliate strategy with top ambassadors and unlock new opportunities.
Boost your conversion rates by leveraging ambassadors who deliver persuasive arguments to your prospects.
Reward your most involved ambassadors to keep them engaged over time.
How to engage your ambassadors? How to reward them? How to manage actions over time? Our ambassador strategy consultants are here to turn your ideas into a successful ambassador program.
Joris Renaud
Ambassador strategy expert