Loyalty and Engagement

Because great relationships deserve great rewards

Our Mission

Your growth is our mission. Your loyalty is our reward

At Magma, we build solutions to turn your customers into loyal ambassadors. We believe that it is important to engage your best customers to reward their loyalty. Long-term relationships mean everything to us, which is why we've created a loyalty program that mirrors the very philosophy we help you implement with your customers.

The simple truth? Companies that commit to growth strategies see 2.3x better results than those that don't. That's why we're committed to you.

Your growth is our mission. Your loyalty is our reward

Two ways we reward long-term relationships with our customers

Contract Engagement Rewards

Contract Engagement Rewards

When you're ready to make a multi-year commitment to transforming your customer experience, we reward that vision with substantial savings. Whether you're signing your first contract or renewing your licence, longer commitments unlock bigger rewards up to 40% discount.

Why it matters: Businesses with long-term growth strategies consistently outperform competitors. Your commitment to the journey deserves recognition.

Loyalty Program Benefits

Loyalty Program Benefits

From the development of a new feature to dedicated time with our team of experts helping you to improve your growth strategy with your ambassadors. We have countless examples of successful customers partnerships with that evolves with your success.

The result: Loyalty isn't just about time. It's about shared success, growing together and answering the needs you'll have by growing your business.

Your Rewards, in plain text

Clear, transparent rewards based on your commitment and loyalty journey

Commitment Tier Your Reward What This Means
1 Year 🌱 Grass 0% Perfect for testing the waters
2 Years 🎋 Bamboo 5% You're serious about growth
3 Years 🍁 Maple 10% Committed to transformation
4 Years 🌿 Beech 15% Growth is your priority
5 Years 🌳 Oak 25% You're building something lasting
10 Years 🌲 Sequoia 40% Visionary partnership

Why This Matters (Beyond the Discounts)

Your partnership with Magma goes far beyond simple discounts. We believe in building lasting relationships that drive mutual success and continuous growth.

Predictable Growth

Multi-year engagement allow us to invest more in features that matter to your specific industry and use case. It's also a great way to have a predictable view on your budget as the feature price will be frozen during your engagement period.

Continuous Innovation

Your feedback shapes our roadmap. Loyal partners get first access to new features and beta programs and dedicated focus group with your ambassadors to continuously improve the product.

Dedicated Support

Long-term partners receive priority support, dedicated account management, and strategic growth consultations. We've always got a special ear for our most loyal customers.

Ambassador Opportunities

Our top clients become part of our Ambassador Program, earning additional rewards for sharing their success stories and referring new customers. In our terms top client don't mean biggest clients but organizations we have stronger relations.

Our ambassador strategy experts are ready to assist you

How to engage your ambassadors? How to reward them? How to manage actions over time? Our ambassador strategy consultants are here to turn your ideas into a successful ambassador program.

Joris R.

Joris Renaud

Ambassador strategy expert