Long-term partnerships built on shared growth
Our Mission
At Magma, we build solutions to turn your customers into ambassadors. We believe that it is important to engage your best customers and reward their commitment. Long-term relationships mean everything to us, which is why we've built an engagement model that mirrors the very philosophy we help you implement with your customers.
The simple truth? Companies that commit to growth strategies see 2.3x better results than those that don't. That's why we're committed to you.
When you're ready to make a multi-year commitment to transforming your customer experience, we reward that vision with substantial savings. Whether you're signing your first contract or renewing your licence, longer commitments unlock bigger rewards up to 40% discount.
Why it matters: Businesses with long-term growth strategies consistently outperform competitors. Your commitment to the journey deserves recognition.
Clear, transparent rewards based on your commitment level
| Commitment | Tier | Your Reward | What This Means |
|---|---|---|---|
| 1 Year | 🌱 Grass | 0% | Perfect for testing the waters |
| 2 Years | 🎋 Bamboo | 5% | You're serious about growth |
| 3 Years | 🍁 Maple | 10% | Committed to transformation |
| 4 Years | 🌿 Beech | 15% | Growth is your priority |
| 5 Years | 🌳 Oak | 25% | You're building something lasting |
| 10 Years | 🌲 Sequoia | 40% | Visionary partnership |
Your partnership with Magma goes far beyond pricing. We believe in building lasting relationships that drive mutual success and continuous growth.
Multi-year engagement allow us to invest more in features that matter to your specific industry and use case. It's also a great way to have a predictable view on your budget as the feature price will be frozen during your engagement period.
Your feedback shapes our roadmap. Long-term partners get first access to new features and beta programs and dedicated focus group with your ambassadors to continuously improve the product.
Long-term partners receive priority support, dedicated account management, and strategic growth consultations. We've always got a special ear for our most engaged customers.
Our top clients become part of our Ambassador Program, earning additional rewards for sharing their success stories and referring new customers. In our terms top client don't mean biggest clients but organizations we have stronger relations.
How to engage your ambassadors? How to reward them? How to manage actions over time? Our ambassador strategy consultants are here to turn your ideas into a successful ambassador program.
Joris Renaud
Ambassador strategy expert