The reward experience from the ambassador's perspective
On the Magma platform, ambassadors accumulate points by participating in challenges and the actions you offer them. When they have enough points, they can convert them into rewards from the catalogue you've configured. This request is submitted for your validation before distribution.
💡 Understanding the ambassador's journey helps you configure a clear catalogue and a smooth request experience. The simpler it is for them, the more motivated they are to participate.
The request journey
- The ambassador browses the rewards catalogue from their personal space
- They choose a reward and check they have enough points
- They submit their request with one click
- The request appears in your dashboard for validation
- Once validated, points are deducted and you proceed with distribution
✨ Share this video with your ambassadors so they know exactly how to request their rewards. The less friction there is, the more the points system is valued.
