Ambassador platform overview

A dedicated platform for your ambassadors

Your ambassadors are at the heart of your strategy. To be effective, they need a clear, engaging and easy-to-use space. That's exactly what the Magma ambassador platform offers: a personal space where each ambassador can manage their missions, track their results and stay connected with your team.

🎯 The ambassador platform is the interface your students, customers or partners use on a daily basis. The more intuitive it is, the stronger the engagement.

The ambassador's personal space

Each ambassador accesses their own dashboard where they find all their missions and interactions.

What they'll find:

• Their complete profile with information and skills
• The campaigns they're participating in (matching, referral, challenges…)
• Their conversations with prospects they've been matched with
• Their points history and available rewards

The goal is simple: ambassadors should never have to wonder what to do next. Everything is accessible at a glance.

Missions and campaigns

The platform presents your ambassadors with the different actions they can take. Each campaign is clear and guided.

Matching with prospects

When a prospect is matched with an ambassador, they receive a notification and can start the conversation directly from the platform. The exchange is facilitated by a built-in messaging system that allows candidates to be reassured authentically.

Challenges and one-off missions

Your ambassadors see the active challenges: sharing a post on social media, attending an event, creating a video testimonial… Each challenge is linked to a number of points, gamifying the experience and maintaining engagement.

Referral

Ambassadors can easily share a personalised referral link and track in real time how many people they've referred.

The rewards system

Every action taken by an ambassador earns them points. These points can be converted into rewards that you define in your custom catalogue.

Examples of rewards:

• Gift cards or vouchers
• Branded merchandise
• Access to exclusive events
• Feature on the institution's social media

✨ The points and rewards system is one of the main drivers of engagement. Ambassadors who see the concrete impact of their actions stay motivated longer.

Notifications and communication

The platform includes a notification system to keep your ambassadors informed and active:

• Email and SMS notifications for new challenges
• Alerts when a prospect is matched with them
• Reminders for ongoing missions
• Periodic summaries of their activity and points

In summary

The ambassador platform is designed to make your ambassadors' experience as smooth as possible. By offering them a dedicated, intuitive and gamified space, you maximise their engagement and therefore the impact of your program.